Frequently Asked Questions
Find answers to common questions about Piiply's debt management platform.
General Questions
Piiply (also known as DebtControl) is a modern debt management platform that helps individuals and businesses track, manage, and collect debts efficiently. It provides automated notifications, multi-currency support, payment tracking, and comprehensive analytics to simplify the debt management process. Whether you're tracking client payments, managing accounts receivable, or keeping tabs on personal loans, Piiply gives you the tools to stay organized and get paid on time.
Piiply offers flexible pricing plans to suit different needs, from individuals to businesses. Contact us at support@piiply.com to learn more about our pricing options and find the plan that works best for you.
Piiply currently supports English and Portuguese languages with full internationalization. You can switch between languages at any time, and your language preference is saved to your user profile. The platform is designed to be easily extensible, so additional languages can be added in future versions.
Features & Functionality
Piiply's automated notification system uses Hangfire background jobs to send timely reminders:
- Due Date Reminders: Notifications sent every 10 minutes for debts due today
- Overdue Alerts: Daily notifications at 9 AM UTC for overdue debts
- Payment Confirmations: Instant emails when payments are recorded
- Update Notifications: Alerts when debt information is modified
Piiply supports 20+ currencies with real-time exchange rates via CurrencyAPI integration. Popular currencies include USD, EUR, GBP, JPY, BRL, CAD, AUD, and many more. The platform automatically formats currency values based on the selected currency, and exchange rates are updated regularly to ensure accuracy. You can set your preferred currency in your user profile, and all debt amounts will be displayed in that currency.
Yes! Piiply allows you to track debts from both perspectives. You can create debt records for:
- Receivables: Money others owe you (clients, customers, friends)
- Payables: Money you owe to others (suppliers, lenders, services)
Piiply includes CSV export functionality that allows you to export your debt data for external analysis. You can export filtered data from the dashboard, including debt details, payment histories, and financial summaries. The exported CSV files can be opened in Excel, Google Sheets, or any spreadsheet application for further analysis, reporting, or record-keeping.
Security & Technical
Absolutely. Piiply implements enterprise-grade security measures:
- ASP.NET Core Identity: Secure user authentication and authorization
- HTTPS Encryption: All data transmitted over secure connections
- Data Protection: Entity Framework Core data protection for sensitive information
- Password Security: Industry-standard password hashing and salting
- User Data Isolation: Each user's data is isolated and accessible only to them
- Regular Updates: Active maintenance and security patches
While Piiply doesn't currently have native iOS or Android apps, the web application is fully responsive and mobile-friendly. You can access and use Piiply from any mobile browser with full functionality. The interface automatically adapts to your device screen size, providing an optimized experience on smartphones and tablets. Native mobile applications are planned for future releases.
Support is available through multiple channels:
- Email Support: Contact us at support@piiply.com
- Help Center: Access our comprehensive documentation and guides
- Customer Portal: Submit tickets and track support requests
- Live Chat: Available for urgent issues during business hours
Have more questions?
Contact us and we'll get back to you as soon as possible.
Email
support@piiply.com
Website